The director of telemarketing operations at a financial services company looks out across his 3600 square foot call center on a typical Monday morning. “Look at all those empty chairs”, he laments. “It is sickly Monday and my partiers are taking their usual unscheduled day long break”. The problem of the “three day weekend” or absenteeism in general doesn’t just affect the manager in this setting. What about the other 80% of the work force who showed up? They are now burdened with additional duties while filling the vacancies that have temporarily developed.
With the challenge of recruiting qualified workers becoming more difficult all over the nation, the last thing American businesses can afford is to have major portions of its existing work force abusing drugs View the rest of this article
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